The Grand Hotel, Ascend Hotel Collection, Frisco
About the Hotel
The Grand Hotel, Ascend Hotel Collection, a 3-star family-friendly property in Frisco, CO, features a
Modern Room Amenities
Each room at The Grand Hotel offers air conditioning, refrigerators, microwaves, and cable TV. The 216 rooms feature
American Dining Experience
Business and Recreation
Guests can explore
Transport and Location
The Summit Stage free local transportation bus station is adjacent to the hotel. The Grand Hotel, Ascend Hotel Collection is 3.5 miles from
Select your room type
Price and Room Availability Calendar
Getting around
Available transportation options
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Late check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Elevator
- Fireplace
- Multilingual staff
- Smoke detectors
Sports & Fitness
- Fitness center
- Tubing
- Golf course
Guest Parking
- Microwave
Services
- Free city shuttle
- Room service
- Laundry
- Dry cleaning
- Wedding services
- Newspaper service
- Computer connection
Dining
- Paid breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Coffee/Tea in lobby
Business
- 24-hour business center
- Meeting/ Banquet facilities
Children
- Game room
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Ballroom
- Sauna
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
Self-catering
- Microwave
Media
- Television
Location
Reviews and Ratings
My stay at this hotel was quite frustrating due to a series of unfortunate events. While I appreciated the cleanliness of my room and the efforts of the housekeeping staff, the experience was marred by poor management and service issues. The amenities were decent, but overall, the hotel felt like it needed significant upgrades to truly be labeled as 'grand.' If you're looking for a place to stay, I would recommend exploring other options first.
Our stay at this hotel was quite frustrating due to several issues, including poor maintenance and a lack of hot water. While the staff seemed somewhat responsive, the cleanliness of the rooms and the inconsistent amenities significantly detracted from our experience. On the positive side, the pool and hot tub were enjoyable after a long day, and the breakfast options offered a decent start to our mornings.
I had a decent stay at this hotel, which had some positive aspects like cleanliness and a well-maintained pool area. The staff was friendly and helpful, making check-in a breeze. However, there were issues with the dated feel of the rooms and the restaurant's limited offerings. Overall, it was an okay experience, but definitely could use some updating.
My experience at this hotel was quite mixed. While the initial appearance is inviting and the price seemed reasonable for the area, I encountered several cleanliness and maintenance issues that detracted from my stay. The room itself was clean upon check-in, but the common areas left much to be desired. Thankfully, the proximity to skiing locations was a big plus for my trip.
I had mixed experiences at this hotel. On one hand, the customer service was commendable, particularly from Nicholas, who was professional and attentive. On the other hand, the hotel itself felt outdated and in need of maintenance, which certainly affected the overall impression. Cleanliness in certain areas was an issue, and there were some maintenance problems in the room. Although I appreciated the responsive management, the overall experience was below expectations.